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All orders are shipped from Champaign, IL.

Orders placed before 1pm (Central Time) will be shipped the same day. Orders placed after 1pm will be shipped the next business day.

USA Shipping

Transit time is usually 3-5 business days. Packages weighing 13 oz. or less will ship via USPS First Class Mail. USA orders weighing over 13 oz. will be shipped via USPS Priority Mail. LPs and posters are shipped separate from other items and will go via USPS Media Mail.

International Shipping

Transit time can vary from 7-21 business days depending on the destination country. All international orders will be shipped ship via USPS Air Mail is the package weight is up to 64 ounces. Anything over 64 ounces will go via International Priority shipping and the total will be calculated at check out. Customs forms will be marked with the actual value of the items in your order. Depending on your country’s policies, you may have to pay import tax on some items.

Tracking Your Order

You will receive a shipping confirmation e-mail from us after your order has been shipped. USA orders will include a delivery confirmation tracking number. You will be able to track the shipping status of your package at www.usps.com

Do You Have Questions or Need More Info?

Please contact us. orders@undertowmusic.com.
ph: 217.359.0622

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